whatsapp logo
For clients For career
Get a quote

Inbound representative

Inbound representative

Job vacancy: inbound representative

Are you a service-oriented multitasker with strong organizational skills? Perfect Solutions is seeking a motivated Inbound Representative to join our team! In this challenging role, you will support customers with inquiries and requests while managing schedules for important appointments and events. We offer a dynamic work environment, comprehensive training, and opportunities for professional growth. If you're ready for a stimulating role where customer service and organization come together, apply today!

Job description:

  • Answering incoming phone calls and emails from customers regarding inquiries, issues, and requests.
  • Ensuring accurate and efficient management of schedules for important appointments and events.
  • Recording customer interactions and information in our system.
  • Providing excellent customer service and resolving customer issues in a professional and friendly manner.
  • Using computer programs and systems to track data and process customer requests.

What we require:

  • Excellent communication skills in both Dutch and English, both verbal and written.
  • Strong ability to multitask and prioritize in a dynamic environment.
  • Basic computer skills.
  • Team player with a positive and proactive attitude.
  • Experience in inbound and agenda management is a plus.
  • Flexibility to work in rotating shifts, including evenings and weekends.

What we offer:

  • Competitive salary with bonuses and incentives for excellent performance.
  • Comprehensive training and support.
  • A dynamic and supportive work environment with room for growth and development.
  • Flexible working hours and the option to work from home.
  • Insurance.
  • Vacation days.

At Perfect Solutions, we encourage equal opportunities and diversity. We offer a competitive salary, bonuses, and a stimulating work environment where you can develop your skills and grow in your career. If you're ready for a new challenge, apply today by sending your CV and cover letter to [contact information]. We look forward to hearing from you!